Stop losing money
to broken
appliances

Deep domain expertise in consumer electronics and post-sale service operations, shaped by over a decade of entrepreneurial experience leading ESS ESS & SONS — a successful wholesale trading company specializing in electronic goods.

Extensive experience in product lifecycle management, customer support coordination, and supply chain optimization. Adept at developing operational guidelines, managing large-scale client budgets, and implementing quality assurance systems.

Bachelor of Arts, University of Delhi (1996).

Leveraging his industry relationships and operational know-how to lead Fixopedia Solutions Inc.' mission to transform post-sale appliance management through AI-driven automation, centralized data, and scalable service networks — making ownership simpler for consumers and more efficient for OEMs and service professionals across Canada.

Strategic entrepreneur with IT leadership built on over 23 years of experience in infrastructure operations, cybersecurity, and digital transformation across Canada and India. Experience leading enterprise-wide compliance audits (PCI-DSS, SOC 2), implementing secure cloud and network architectures, and optimizing IT operations through automation and service management tools.

Proven ability to reduce costs, enhance availability, and streamline service delivery while mentoring high-performing teams and advising C-level executives on governance and risk.

Master of Computer Application, Kurukshetra University (2005). Master of Science in Information Technology, Panjab University (2003). Bachelor of Computer Application, Panjab University (2001).

Currently building a secure, scalable backend and driving technology operations that support Fixopedia Solutions' mission to redefine post-sale appliance support through AI, automation, and predictive service intelligence.

Operational excellence rooted in over 25 years of engineering and logistics experience, with a career spanning maritime operations. Seasoned Technical Superintendent adept at overseeing preventive maintenance programs, leading high-value repair operations, enhancing safety and compliance standards, and guiding junior engineers through complex technical challenges.

Demonstrated experience managing vendor relationships, negotiating service contracts, and executing critical infrastructure projects has honed his ability to optimize workflows and deliver under pressure.

Bachelor in Mechanical Engineering Technology — First Class, Jawahar Lal Nehru Engineering College (1997).

Currently applying his deep technical acumen and operational discipline to build a robust service delivery infrastructure — powering Fixopedia Solutions Inc.' mission to revolutionize post-sale appliance support through AI, automation, and nationwide technician coordination.

Proven leadership in healthcare administration built over 23 years of managing large-scale hospital operations and delivering high-impact patient service initiatives. Currently serving as Medical Superintendent at Narinder Mohan Hospital and Heart Centre, where he oversees compliance, clinical coordination, patient satisfaction, and strategic outreach across departments and satellite centres.

Demonstrated expertise in stakeholder engagement, service quality improvement, and cross-functional team leadership — skills that translate seamlessly to customer success, relationship management, and operational excellence.

Adept at aligning institutional goals with customer-centric strategies, developing performance metrics, and guiding service teams to meet evolving user needs.

Currently applying his deep administrative experience and client-first mindset to Fixopedia Solutions Inc.' mission — ensuring every consumer, OEM, and service partner receives the care, communication, and continuity they need across the ecosystem.

Over a decade of classroom experience as a dedicated English educator, known for designing clear, engaging, and outcomes-driven instructional content. Currently serving as a TGT English Teacher at Arunodaya Public School, where she develops and delivers CBSE-aligned curriculum, prepares students for board-level assessments, and leads student-centred learning initiatives.

Skilled in translating complex topics into accessible learning experiences, with proven success in lesson planning, individualized instruction, and academic content development.

Bachelor of Arts, Rohilkhand University (1997). Bachelor of Education, Jodhpur National University (2013).

Now applying her educational expertise and content creation abilities to lead Fixopedia Solutions Inc.' content strategy — overseeing the development of short-form instructional videos, coordinating with the production team, and curating expert-driven resources that empower Canadians to manage and maintain their home appliances with confidence.